My thoughts and plans for the future

April 2021

I joined Cobwebb Communications earlier this year, taking on the role of Sales Director having worked at Infor in various positions, mostly in Account Management and Inside Sales. I have spent the past few months getting a better understanding of who our customers are and the challenges they are wrestling with on a daily basis. I have a few observations and plans I would like to share with you.

What’s all this about “Enjoyable”?
When I first talked with Dan and Barny about the possibility of joining the Cobwebb team, they talked a lot about “enjoyable”; and I have to admit I thought it was a bit of fun. I have come to realise this is no joke. In fact, Dan has even written a book on the subject. When I think about it, who doesn’t want to make every interaction an enjoyable one? I’m at work the majority of my waking life, so I’m definitely on board too.

Cause for optimism?
This past year has been challenging for many of us on all levels, but I am feeling optimistic about the future. Things continue to evolve and we all are adapting to change like we have never experienced. The UK economy looks set to rebound faster in 2021 than its European peers and Cobwebb is here to help you take advantage of this. If you haven’t done so already, now is the time to re-evaluate your business processes to ensure that they are still aligned with your business goals. Drop me a line to find out how we can assist.

What next?
Cobwebb is growing and much of the focus has been on new projects which have been exciting, however, most of my experience is in growing and strengthening relations with existing clients, so this will be my focus over the coming months. Every customer I have spoken to so far has a positive view of Cobwebb’s products and services, but most are using a fraction of what we can offer. So, I will be reaching out to you on a regular basis, and I will be sharing information on how to get the most out of your investment in Cobwebb software, updating you on projects we are delivering and keeping you abreast of new products and services we are offering.

Carl Brown
Sales Director