If you are not seeing your printed output or a printer does not seem to be responding then : -

•Can you see the final print file in your destination output queue?
 
Enter WRKOUTQ together with the name of the Output queue.  Check for your print file.

•Is the status of the Output queue active (RLS)?
 
Enter WRKOUTQ together with the name of the Output queue.  Check that the writer is released (Status at top right hand side of the screen says RLS) and that there are no message wait errors (MSGW).

•Check the Message Queue QSYSOPR.

.If there is a message indicating a Printer Error or Print Datastream Error, check to see whether you can see the solution.

.Data stream exception 0218..02..01 indicates that a font specified in the document (F0 – F9) is not included in the font group. Check that the correct CPPD font group has been specified.

.Data stream exception 0821..00..01 indicates that a Barcode has been specified with a font which cannot be found… Correct the LID in the Barcode file or select another font.

•Check the Printer Writer, WRKWTR

a.If stopped start it.

b.If message waiting check message.

•If the Printer file is writing (WTR) but nothing is happening, this can be caused by: -

a.The printer not having enough memory on the IBM i.
Check the Spool file pool size...   WRKSYSSTS press F11 to display the Spool partition.   At least 6Mb and preferably 20 Mb should be allocated. The spooler may not work correctly if under 6Mb,. Allocate more memory by simply entering the required size.

b.The Printer has been tampered with. This should be sorted out by Ending the writer and restarting it.

c.If this is the first time you have attempted to use the printer for printing images, you may need to check the printer configuration and the IBM i PTF level for Host Print Transform. Printing images may require more memory to be installed on the printer (we recommend a minimum of 16K).